1. About Us
Forever and Boo is a UK-based bridal lifestyle brand offering apparel, accessories and personalised items designed to celebrate engagement, wedding and honeymoon moments.
By accessing this website and placing an order, you agree to be bound by these Terms and Conditions.
2. Use of Website
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to place orders.
You agree not to misuse this website or attempt to interfere with its functionality.
3. Products
We make every effort to ensure product descriptions, pricing and images are accurate. However, colours may vary slightly depending on screen settings and photography.
All products are subject to availability.
We reserve the right to modify or discontinue products without notice.
4. Personalised Items
Many Forever and Boo items may be customised or personalised.
Due to the personalised nature of these products:
This does not affect your statutory rights.
5. Pricing
All prices are listed in GBP (£).
Prices may change at any time without notice.
Forever and Boo is currently not VAT registered, therefore VAT is not charged on purchases.
6. Orders & Payment
When you place an order, you will receive an email confirmation acknowledging receipt of your order.
This confirmation does not constitute acceptance of the order. A contract is formed once the order has been processed and dispatched.
We reserve the right to cancel orders if:
7. Delivery
Delivery times provided at checkout are estimates only.
Forever and Boo is not responsible for delays caused by courier services, postal providers or customs processes.
Customers are responsible for providing accurate delivery details.
If incorrect address details are provided, Forever and Boo cannot be held responsible for lost parcels.
8. Returns & Refunds
Under UK Consumer Contracts Regulations, customers have the right to cancel non-personalised orders within 14 days of receiving their goods.
To be eligible for a return:
• Items must be unworn and unused
• Items must be returned in original packaging
• Items must be returned within 14 days of delivery
Customers are responsible for return postage unless the item is faulty.
Personalised items are non-returnable unless faulty.
Refunds will be processed once returned items have been received and inspected.
9. Faulty or Damaged Goods
If you receive a faulty or damaged item, please contact us within 7 days of delivery.
Please include photographs of the issue so we can resolve the matter as quickly as possible.
This does not affect your statutory rights under the Consumer Rights Act 2015.
10. Intellectual Property
All content on this website including:
• logos
• designs
• images
• text
• product designs
are the property of Forever and Boo and may not be reproduced or used without written permission.
11. Limitation of Liability
Forever and Boo shall not be liable for any indirect or consequential losses resulting from the use of this website or products purchased from it.
Nothing in these terms limits liability where it would be unlawful to do so.
12. Privacy
Any personal information collected through this website will be handled in accordance with our Privacy Policy.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
14. Contact
If you have any questions regarding these Terms and Conditions, please contact us:
Email: hello@foreverandboo.com
